Frequently Asked Questions
Everything you need to know about our micro-batch roasts, WhatsApp checkout, and shipping.
Why do you process orders through WhatsApp instead of standard website checkout?
Specialty coffee is personal! Direct WhatsApp communication allows us to offer custom grind recommendations based on your exact coffee machine model, confirm roast dates, and send live tracking links straight to your chat.
Do I need a customer account or login to order?
No! There are zero customer accounts or logins required. You can add items to your cart and hit "Order via WhatsApp" instantly.
How fresh is the coffee when dispatched?
We roast micro-batches every Monday, Wednesday, and Friday. Orders are shipped within 24 to 48 hours post-roast to ensure maximum freshness during degassing.
What is your free shipping policy?
We offer FREE Express Courier Shipping across India on all orders of ₹999 or more. For orders below ₹999, a flat shipping fee of ₹49 applies.
Which grind size should I choose?
If you own a burr grinder, choose "Whole Bean" for peak aroma preservation. If you want us to pre-grind: choose Filter Grind for V60/Chemex, Fine Grind for Espresso, Coarse Grind for French Press, or Extra Coarse for Cold Brew.
How long do coffee beans stay fresh?
Whole bean coffee reaches peak flavor between Day 7 and Day 30 post-roast. Keep the bag sealed tightly using our one-way degassing valve in a cool, dark place.